Refund policy
Return & Refund Policy
We want you to be happy with your purchase. If you are not completely satisfied with your order, please contact us and we will do our best to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in its original packaging where applicable.
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You must provide proof of purchase.
To start a return, please contact us at:
Email: mindmotor74@gmail.com
Please do not send items back before contacting us, as returns must be approved first.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Photos or videos showing the problem
We will review the issue and provide a suitable solution.
Refunds
Once your return is received and inspected, we will notify you about whether your refund has been approved.
If approved, your refund will be processed back to your original payment method.
Please allow your bank or payment provider additional time to complete the refund process.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
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The item arrived damaged.
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The wrong product was sent.
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The item is defective.
Non-Returnable Items
Some items may not be eligible for return, including:
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Used products.
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Items damaged after delivery due to misuse.
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Products returned without approval.
Order Cancellations
If you need to cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.
Contact Us
For any questions about returns or refunds, please contact:
Email: mindmotor74@gmail.com