Shipping policy
Shipping Policy
Thank you for shopping with us. We work hard to process and deliver your gardening products as quickly as possible.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Once your order has shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Delivery times depend on your location and shipping provider.
Estimated delivery times:
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Ireland & UK: 3–7 business days
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Europe: 5–12 business days
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International orders: 7–20 business days
Please note that delivery times are estimates and may be affected by factors outside our control, including courier delays, weather, and customs processing.
Shipping Costs
Shipping costs are calculated at checkout. Any available free shipping offers will be shown during checkout.
Tracking Your Order
Once your order has shipped, you will receive tracking information by email so you can follow your delivery.
Incorrect Address
Please ensure your shipping details are correct before completing your order. We are not responsible for delays or lost packages caused by incorrect address information provided by the customer.
Contact Us
If you have any questions about your order, please contact us at:
Refund & Return Policy
We want you to be happy with your purchase. If you are not completely satisfied, please contact us and we will do our best to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must include original packaging where applicable.
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Proof of purchase must be provided.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery with photos of the item and packaging. We will review the issue and provide a suitable solution.
Refunds
Once your return is received and inspected, we will notify you about your refund status. Approved refunds will be issued to your original payment method.
Please allow your payment provider time to process the refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Contact Us
For return or refund questions, please contact: